CUSTOMER SATISFACTION RANKING
MOVED FROM #29 TO #12 IN ONE YEAR
AMONG NON-LUXURY BRANDS

SUPPORTED MEASURABLE, HIGH-IMPACT RESULTS IN
CSI, SSI, IQS, CRM, F&I, CPO, AND OTHER KEY TLAs*
*three-letter acryonyms

PERFORMANCE OPTIMIZATION FOR
7 OF THE TOP 12 PREMIUM AUTOMOTIVE BRANDS
IN NORTH AMERICA

Customer Sat. below expectations:
What to do?
Get out of thinking jail
Pro-active shows you the bigger picture
Much bigger: we call it DroneView
A wider view leads to a tighter focus on what matters
Success begins with the right team
The right message
Training that empowers
Motivation that inspires
Systems/Tools for efficiency
The ability to perform
And processes to perform consistently
Get Pro-Active
Be Pro-Active

THE OUTTHINK tank

Twenty-one reasons you'll want Pro-Active Performance on your side: Meet the Team

Think Results

As Strategists who Execute, we deliver big ideas daily. When a premium European brand found CPO sales lagging, Pro-Active helped move a mountain of inventory: Read about it

think Research

With decades of collective auto industry experience, we still begin each project with research. See how research unlocked insights for Mazda.

Think Training

Think Solutions

Build a high performance organization that Outlearns, Outserves, and outperforms the market

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